Q: What happens if the inspector notes a problem with my vehicle/container?

A: The inspector will notify you at the time of the inspection if there is a problem with your vehicle/container and note it on a Non-Compliance Report, a copy of which will be left with you at the end of the assessment. The inspector will explain that you have one month to rectify the problem.

Q: What happens after the inspection is carried out?

A: The inspector returns the report to SFQC where your report will be evaluated and reviewed. If there are non-compliances identified, the Scheme Manager will write acknowledging an inspection has been carried out and that evidence of satisfactory corrective action is required within one month to allow the vehicle/container to be approved. If there are no non-compliances the vehicle/container will be approved and a certificate issued.

Q: How long does the certificate last?

A: The Certificate of Approval is valid for five years from date of issue, provided the vehicle/container is not modified or refitted in any way that affects the welfare of the animals. Such modified or refitted vehicles will require a new inspection and approval before use. A robust plate, showing vehicle/container identification, certificate number and expiry date will also be issued to you to fix to the vehicle in an accessible and visible place.

Q: What happens if I do not submit satisfactory corrective action within a month?

A: If no corrective action is submitted within a month another inspection will be required if you still want your vehicle/container approved

Q: I am already a member of the QMS Haulage Scheme – can I have a joint visit?

A: Yes, you can have a joint visit. There is a discount of £10 per container for QMS Haulage Assurance Scheme members.

Q: What are the benefits of using SFQC to carry out the inspection?

A: SFQC is a Scottish based company with inspectors located throughout Scotland offering a cost effective inspection with discount for multiple vehicles/members of QMS Haulage Scheme carried out at a mutually convenient site.